Intro

nljDesignStudio specializes in printable invitations for your party needs! You work closely with the designer to customize the invite to suit your needs.

 

•HOURS OF OPERATION• 

Contact us anytime of the day or night, no matter what time zone and we will get back to you ASAP.
Studio Hours: 9am-5pm EST Monday-Friday (excluding Canadian Holidays)


i saw an invite i want to order. what next?

Make sure the form was filled out at the checkout with correct information and spelling. As well as leaving your email at the checkout to be contacted for further information and steps.
Once your order is through you will receive an email regarding the next step. 


okay, i filled out my information and left my email. what is the next step?

You will be contacted to let you know that the customization is being done for your invite. You may be asked for a .jpeg or .png file of the colours you requested to make sure it is an exact match.

Once completed you will be sent a first draft (proof) of your invitation for your approval.


ALRIGHT, I RECEIVED MY FIRST DRAFT, NOW WHAT?

When you receive your first draft you must look it over to ensure all spelling and information is correct. Check the colours and the layout to ensure you are happy.

If there is anything you want changed you must let the designer know and it will be fixed, and the second draft (proof) will be sent to you. You are allowed three proofs total, so make sure you are thorough with what you are looking at. (any mistakes caused by nljDesignStudio will not be counted as one of your proofs)


I am happy with the results and would like my invitation now. How do you send the file to me?

Once you are happy with the results you will receive a .JPEG and .PDF of each file in the invitation (front and back usually). You will receive a google drive link to download your files (this keeps the quality from suppressing) with instructions on how to download.


I've changed my mind and do not want this file anymore. Can I get a refund?

Unfortunately, due to the nature of the business no refunds are permitted. The designer will however work with you to make sure you are happy with the result, and can use the file in some way for your party.


I purchased a snapchat filter had it customized and now I have the file. What now?

If you visit https://geofilters.snapchat.com/ all the instructions on how to upload are there for you. If you have any questions on how to upload contact Snapchat directly.

Please note that we are not affiliated with Snapchat in anyway, we only provide you with the custom .PNG file that you may upload to Snapchat at an additional cost to you.